What you agree to when you book a place, and what Climbology agrees to in return. The text has not been written, and this page does not stand in for it.
Nothing below is a term or a condition. It is a list of the questions a set of terms has to answer, published so the gaps are visible. No statement on this page binds Climbology or you.
What this page has to cover.
Each section below names what is already known and what is still open. The known parts are taken from how the site is actually built, so they can be checked rather than assumed.
01
Who the agreement is with
A contract needs a named party. The registered business name, the entity behind it and an address for notice are all among the details still awaiting confirmation, so this site publishes none of them rather than guessing at them.
Still to settle
The registered name and the type of entity.
An address where notice can be served.
Whether the venue the sessions run at is a party to anything, or only a place.
02
What a booking buys
A place on one dated session of one course, at the price shown when the booking is made. Everything past that sentence is a decision nobody has recorded.
Still to settle
Whether a place can be transferred to another person.
What the fee includes and what it does not — equipment, entry to the venue, any certification charge.
What happens if a session runs shorter than advertised.
03
Prerequisites between levels
The catalogue states that the higher levels require the one below, and a compliance check in the codebase reads those statements. A stated prerequisite is not an enforced one: there is no booking flow yet, so nothing currently stops someone paying for a level they are not ready for.
Still to settle
Whether a prerequisite is checked before payment or claimed by the person booking.
What happens if someone arrives without the level they said they had.
Whether the fee is returned in that case, and to whom the judgement belongs.
04
When booking closes
Twelve hours before a session starts. That figure is fixed in one place in the code so the site and the terms cannot drift apart on it — but twelve hours is an engineering default, not a rule anyone at Climbology has confirmed.
Still to settle
Whether twelve hours is the deadline the business actually wants.
Whether a late place can be taken by arrangement, and on what terms.
05
If a session changes or does not run
Sessions carry a minimum headcount, so a session that does not fill can legitimately be called off. Weather and venue availability can do the same. This is the clause people judge a business by, and it is the one most often written to be unreadable.
Still to settle
How much notice is given.
Whether the choice offered is a transfer, a credit or a refund — and who chooses.
Whether anything is offered for travel or time lost. It is normal for the answer to be no; the text should say so plainly rather than leave it out.
06
Certification
These courses are named for a national climbing standard maintained outside Climbology, and the about page links to the federation that publishes it. Completing a course and being certified are therefore two different events, and the terms have to separate them.
Still to settle
What Climbology is responsible for, and what the federation is.
Whether the course fee includes any charge payable to the federation.
What happens if someone completes the course but does not meet the standard.
Where this text will come from
Not from here.
Terms decide what happens when something goes wrong, which is exactly why they cannot be written by whoever happens to be building the page. They need the business decisions behind them taken first, and then checking by someone answerable for the result.