What is expected of you on a course, what Climbology is responsible for, and what happens if something goes wrong. This is the page that must not be guessed at, and it has not been written.
Nothing on this page is a safety instruction — do not follow any part of it as guidance for a climbing session. It lists what the finished page has to cover. The finished page has to come from someone qualified and insured to write it.
What this page has to cover.
Each section below names what is already known and what is still open. The known parts are taken from how the site is actually built, so they can be checked rather than assumed.
01
Minimum age, and bringing a child
The course records state minimum ages, and a check in the codebase reads them. A stated age is not an enforced one — there is no booking flow yet to enforce it in, so nothing currently stops a place being bought for someone too young for it.
Still to settle
The minimum age for each level, confirmed rather than inherited from the old catalogue.
Whether an adult has to attend with a minor, and whether that adult also needs a place.
Who signs on a minor’s behalf, and what they are signing.
02
Telling us about a medical condition
Climbing loads the heart, the shoulders and the hands, and some conditions change what is safe on a wall. Asking is ordinary; what is done with the answer is the part that needs deciding, and it is also a privacy question.
Still to settle
What is asked, and when — at booking, or on arrival.
Who sees the answer and how long it is kept. This has to match what the privacy page eventually says.
What happens if the answer means someone cannot climb that day, including whether the fee is returned.
03
Supervision and group size
Each course record states an instructor ratio, and a compliance check compares it against the number of places the course sells. That check currently reports an unresolved gap: nothing on record says a second instructor or an assistant is staffed, so the ratio a course advertises is not yet backed by a staffing commitment anyone has made.
Still to settle
The ratio actually staffed for each level, and by whom.
Whether an assistant is present, and what they are qualified to do on their own.
The ratio for the abseiling component specifically, which is delivered inside the top level.
04
Equipment
What is provided and what someone has to bring is the most common question before a first course. It is a safety question as much as a practical one, because the wrong footwear is a real hazard rather than an inconvenience.
Still to settle
What Climbology provides, and whether it is included in the fee.
What has to be brought, including footwear and what not to wear.
Whether personal equipment may be used, and whether it is inspected first.
05
If something goes wrong
The section nobody wants to write and everybody looks for afterwards. Leaving it out does not make the situation less likely; it only makes the business less ready for it.
Still to settle
Who on site is first-aid qualified, and to what level.
How an incident is recorded, and who is told.
What insurance covers, what it does not, and whose insurance it is.
Where this text will come from
Not from here.
Safety text carries real consequences and real liability, so it is the one page here that will not be drafted by whoever is building the site. It needs the instructors who deliver the courses, the standard the courses are certified against, and whoever underwrites the insurance.